CASE STUDY: Kid’s Space Adventures

The business owners of Kid's Space Adventures were opening two new venues in the greater London area and wanted to create the best indoor adventure playgrounds in the UK. The main side of the business they wanted us to concentrate on was developing the parties and services offered.

They asked Twizzle to train their staff and devise a creative and bespoke party plan for their business, which is still one of their core offerings today. We also created a plan that helped them to maximize the use of their party area and time, allowing them to achieve higher revenues, whilst delivering an efficient service.

Kid's Space Adventures have now been voted the best play center in the UK by Aspire!

What we did:
• Created a training manual
• Developed four different party structures which were easy to implement
• Trained all staff members to deliver the best customer service
• Systematically checked that processes and procedures worked effectively